Map

Boost your productivity with Process Mapping

We are an automation consultancy and managed service provider. We’ll first help you identify your best opportunities for automation - then our digital workforce will run your manual tasks, so your people can do the more important work.

Map

Automate

Transform

Turn process inefficiencies into transformational opportunities

Process mapping is a way to visually represent a business process or workflow, illustrating a sequence of events, as well as the data and the tasks involved. It is the starting point for identifying opportunities to transform your business through process automation.

Pinpoint your biggest operational challenges
Identify manual inefficiencies and duplication of tasks
Reveal the gaps in your business applications and data
Piece together your ideal process workflow
See the path to optimising your business processes

Power-up your business with process automation

Increase efficiency and cost savings

Streamlining processes for optimal performance and financial benefits.

Improve accuracy and eliminate human error

Bolstering reliability through refined processes and advanced technologies.

Speed up task execution and overall workflow

Accelerate task completion and streamline workflow processes for heightened efficiency and productivity.

Scale-up operations without increasing labour costs

Expand operations efficiently, optimising scalability while keeping labor expenses in check.

Allocate your team to more important jobs

Redirect your team to high-priority tasks, optimising their focus and productivity.

Improve customer experience with slicker service design

Enhance customer satisfaction through streamlined service design for a smoother, more efficient experience.

Our 3-Step Mapping Process

01.

Process gap analysis

Identify and bridge gaps between current and ideal business methods for improved efficiency and alignment with goals.

02.

Stakeholder interviews

Engaging individuals for insights, we gather expectations and concerns to align projects with diverse perspectives and needs.

03.

Process map report

Visually outlining the steps and activities within a process, offering insights into workflow, inefficiencies, and areas for improvement.

Service Design

Services shaped around you and your customers

With Autaro’s comprehensive approach to service design, you can be sure that the solutions you deploy meet your requirements perfectly. Through meticulous discovery and design processes, we can enhance customer experiences, operational efficiency and overall service quality customer touchpoints to behind-the-scenes operations. Our service design gives you:

A user-centric approach that puts your customers at the centre of the design process, with services scoped out with their needs in mind
A holistic perspective that encompasses design thinking principles, and visual representations of customer journeys
Operational alignment that delivers benefits across your business and continuous improvement in the long-term

With Autaro’s support we’ve streamlined our core finance processes, plugged many feature gaps in our legacy technology and freed our team to focus on the things that really matter.

Steve Harris

Central Business Finance

FAQ

Any questions?

Get answers to the most common queries on Autaro and process mapping here.

What can I expect from the mapping stage?

Our 'Mapping' stage focuses on visualizing your business processes, identifying inefficiencies, and paving the way for process optimization and automation.

How does process automation enhance business performance?

Process automation improves performance by streamlining, enhancing accuracy, boosting reliability with advanced tech, and accelerating tasks.

What are some examples of areas within a business where process mapping can uncover inefficiencies or duplication of tasks?

Process mapping reveals inefficiencies in business areas like order processing, inventory, customer support, and invoicing. Visualising these processes helps spot improvement and automation opportunities.

How can process automation benefit a business's workforce?

Process automation shifts staff from manual tasks, boosting their focus and productivity on more vital work, helping improve service design and the customer experience.

How does Autaro's approach to service design benefit businesses and customers?

Autaro's user-centric service design enhances customer experiences and service quality. It employs design thinking and visual customer journey mapping for operational alignment and continuous improvement.