Alex’s Journey Using Automation and Data to Grow a Professional Service Firm

Alex Mackie is one of the UK's leading law firm COOs, operating within Stephens Scown (Certified B Corporation), one of most forward thinking mid-tier law firms.

With a background spanning Banking and Finance in addition to helping multiple law firms transform, Alex is well positioned to provide valuable advice to any professional service firm looking to remain competitive.

Within Stephens Scown, Alex has built an impressive team and strategy that is using a Business Analysis and client centric service design to unlock not only the potential of their core applications but also the possibilities that automation and in time AI technology can bring.

The results Alex is achieving are super impressive – the many saved labor hours, reduced risk, increased client satisfaction and increases in revenue.

We are super grateful that is willing to share what he has learned on his journey and explain how good business analysis is at the heart of everything.